Terms and conditions of trade
All orders made by you and accepted by us are subject exclusively and strictly to these Terms & Conditions of Trade ("Conditions").
All orders for software made by you are subject to acceptance by us. We may choose not to accept your order for any reason but will tell you if we choose not to accept your order using the contact details provided by you. We may choose to subject your order details to additional fraud checks after you have submitted your order, depending on the outcome of these enquires, we may decide to cancel your order. After we receive your order, we will acknowledge its receipt by email using the contact details you have provided, and repeat the details, description and price for the items you have during the order confirmation process. If these differ from the details, description and/or price shown on the web site please contact us immediately.
Description of software and prices
All details, descriptions and prices for the software are correct at the time when the information was entered. Prices that are reduced for sales and promotions are only valid for the period specified. We reserve the right to adjust the price and specification of any item at our discretion.
Right to withdraw items
We reserve the right to withdraw any items from our web site at any time. We will not be liable to you or anyone else for withdrawing any items from our web site or refusing to process an order.
Payment and VAT
Payment can be made by most major credit cards and must be made at the time of purchase of the Software. We accept payment in pounds sterling ("GBP") only. You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment, or we or our authorised agents are unable to contact your card issuer, we will not be liable for any delay or non-delivery and we are not obliged to inform you of the refusal. We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment. The price for the Software does not include VAT, which will be added to orders from EU countries. We are not responsible for any other importation taxes, sales taxes or charges that may be levied in your country of residence.
Grant of software licence
In consideration of your agreement to these Conditions, the Company grants to you a non-exclusive right ("the Licence") to install and run the Software as permitted by these terms and in accordance with the Licence. You will be sent a licence for each Software order. You must accept the terms of this Licence in order to use the Software, and will not use the Software without subscribing to the Licence. You acknowledge that the Software will only be used subject to the Licence.
Termination of software licence
The Licence will continue until terminated. You may terminate it at any time by destroying the software, together with any copies in any form. The Company may terminate it at any time forthwith and immediately upon giving notice and at its sole discretion. The Licence to use the Software will terminate automatically upon your failing to comply with any term of this Agreement or the Licence. Upon termination of the Licence for any reason, you will destroy the software together with all copies in any form, including all copies on your backup disks or other backup systems. Any use of any copies of the Software after termination of the Licence is prohibited and unlawful.
Limitation of liability
Save as provided in the Licence the Company does not warrant the operation of the software will be uninterrupted or error free or that errors can be corrected. You use the Software at your own risk and the Company gives no warranties in respect of the Software other than those necessarily implied by statute or otherwise, subject to which all terms, warranties and conditions are now excluded to the fullest extent permitted by law. If any warranty is breached, the Company shall only be liable to give you a correction or replacement within a reasonable time; or at its own option terminate the Licence and give you a refund (where appropriate) and in no event will the Company be liable to you for any loss or damage of any kind (except personal injury or death arising from the Company's negligence) including loss profits or other consequential loss arising from the use of or inability to use the Software or from errors or deficiencies in it whether caused by negligence or otherwise. We do not accept any liability for any damage to your computer system or loss of data that results from use of the software, and we cannot ensure that any files you download from our web sites are free of viruses, contamination or destructive features.
Returns and refunds
Our software is provided only in downloadable form. Software purchased can be fully refunded within 30 days from the date of purchase. To obtain a refund you must notify the Company within 30 days of your original purchase date. If you choose to have your purchase price refunded, you must return the software and any licence files, and delete them from any computers on which they are already installed.
You warrant that you will use the software only in accordance with these Terms & Conditions of Trade (including any associated Licence) and only for lawful purposes and in a lawful manner. You also warrant all information which you provide to us is true, accurate, current and complete in all respects and that you will notify us immediately of any changes to such information.
These Conditions shall be governed by the laws of Scotland.
Our contact details
You may contact us by:
telephone: 013 1666 1237
post: Quartile Software Limited, 80 George Street, Edinburgh EH2 3BU