We do not reveal or pass on your email addresses or any other contact details to any third parties, and we do not send unsolicited email. The only exception to this policy may be in compliance with a request from a law enforcement agency.
Users are required to give us contact information, such as your name, postal code and email address. Certain information, including your email address, is collected in order to verify your identity and for use in our records. We collect customer registration information about you and your company if you open a support account with us.
If you select the option to remember your username and login automatically to our support system, then a cookie containing that information will be stored on your computer.
If you choose to purchase software or services from us, we need to collect your personal contact details, but any credit card details your provide are processed only by WorldPay or PayPal secure systems. We do not capture or store your credit card details on any part of our system.
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses.
Uses of information
We use any personal information only for the purposes of administering our business activities, providing customer service and marketing, or testing any software bought or used by you or your company. Information collected at this website is kept in our records only as long as is necessary to provide services to our customers, or for accounting requirements.
This web site is hosted by LiquidSix, a company based in the European Union. By using our web site you also consent to the storage of data on our web server in the European Union.
We will only send newsletters or emails to you if you have asked to receive them. If you would like us to contact you about our software, you may opt in to a free newsletter subscription by updating your customer profile, or by contacting us directly.
Our support desk system uses automated replies to update you on the progress of your requests.
We use all reasonable measures to safeguard any data which you provide to us.